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About
More than 16 years of experience in business makes our company trustworthy; our mission is to offer ours customers the highest-quality electrical and mechanical repair services. Albra Seervices LLC focuses on personalized service by offering convenience and rapid service. If we are not available we will find somebody to get the job done right
Overview
Hired 156 times
Background checked
2 employees
3 years in business
Business hours
SunClosedMon10:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
Services offered
Appliance type
Washer or dryer
Oven or stove
Other
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
61 reviews
5
95%
4
5%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Brandon T.
Dec 7, 2024
•
Hired on Thumbtack
Very helpful on explaining the why behind the issue. Repaired one issue and another issue happened and they were very responsive to my concerns.
Details: Washer or dryer • Samsung • Residential
Appliance Repair or Maintenance
Robin R.
Jul 15, 2024
•
Hired on Thumbtack
The tech notified me that he could get to me sooner than scheduled. He found the problem, but didn't have the part so he came back the next day and completed the job. He was friendly and professional. I'm satisfied and would use Albra.
Details: Washer or dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Steve G.
May 28, 2024
•
Hired on Thumbtack
Erick with Albra did an excellent job diagnosing and repairing my dryer. He was available very soon, arrived on time, finished quickly, and was professional and knowledgeable. He knew exactly what he was doing. Definitely someone I would trust on future appliancerepairs.
Details: Washer or dryer • Samsung • Residential
Appliance Repair or Maintenance
Kevin B.
Apr 23, 2024
•
Hired on Thumbtack
Great to work with! Prompt service, extremely professional, and transparent on whether or not they'd recommend fixing or replacing our broken refrigerator - regardless of what was in their best interest.
They were out the same day within 2 hours to diagnose the problem, came back the next day with the parts needed to fix. Once they installed the new parts, everything worked well for a few hours but then fridge's external front display panel stopped working and no longer distributed ice or water. They were open and willing to come back out right away, including the tech's boss.
We were very pleased with their honesty, professionalism and they respected our time, knowing that we have two infants and can't sit around waiting for days on end without a fully functioning refrigerator. So they gave us the option to either let them fix the fridge completely on their own dime, whatever it took, refunding us 100% of our out of pocket costs (including the initial $65 service fee) or they'd refund all of our money and provide non-biased recommendations on new fridges that would give us the best bang for our buck and even a few retailers we should look at for the best pricing.
In the end, we opted to take their advice on both and ordered a new fridge, which was obviously not the ideal situation for either us or Albra. But made the most sense in the long run. They insisted on refunding us 100% of the costs including the initial service fee but as a small business, I knew they were losing money on the labor alone and that would have been too much for a reasonable person to expect. I asked that they only refund us for the roughly $360 in parts and labor and that they keep the $65 for the service call. As a result, they've earned my business the next time we have an issue with an appliance and I'll highly recommend them to anyone I know going forward because it's too hard to find good people/companies who aren't trying to take advantage of customers. A+++
Details: Refrigerator • GE • Residential
Appliance Repair or Maintenance
Ava R.
Nov 18, 2023
•
Hired on Thumbtack
erick was very quick and attentive! super low rates and he fixed my washer in 15 mins tops and went above and beyond to fix other little things on it. totally recommend!
Details: Washer or dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Erick Bracho Guedez
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We have a service call fee, if we get hired they don’t pay that fee
What is your typical process for working with a new customer?
We make the first contact calling the costumer, after that we set an appointment, we normally try same day appointment
What education and/or training do you have that relates to your work?