FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge by the job, not hourly. My normal rate for a 3-4 bedroom house with 2 1/2-3 bathrooms is $125-150 for standard cleaning. Includes: interior windows and fridge cleaning. I also offer to change sheets, do dishes and laundry, and carpet and oven cleaning.
- What is your typical process for working with a new customer?
I do a ballpark quote over the phone after some information about the house is acquired. I give the price that I normally would charge for that job, regarding how many bedrooms and bathrooms it has, how often it has been maintained, pets, flooring, supplies,etc.. Then if we agree on a price, we set up a date that I will be there to clean. Payment is expected at the completion of service. I bring all cleaning supplies except paper towels, (usually use 1/2-3/4 of a roll) and I use the customer's vacuum cleaner if they have one available to prevent the spread of dust and dander.
- What education and/or training do you have that relates to your work?
Twelve years of experience as owner/operator for residential house cleaning services in Portage and Summit Counties. I am dedicated to maintaining a strong rapport and working relationship with my long-time customers.