I sent her my marriage certificate to fill out. Great service all the way around! She first made a copy of it and showed me what it would look like and to make sure everything was in the correct spot and spelled correctly. She made suggestions to make the calligraphy stand out more. I told her to just go ahead with plain black writing, simply because I was hasty and wanted it back lol. She said ok and I had it back within a couple of days. She did a great job. I am completely satisfied. My wife was blown away. She was convinced it was just printed on, until I explained to her that it was hand written calligraphy. Excellent!