FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No hidden fees! We offer a 10% discount on parts and services to people who are signed up for our HVAC maintenance plan as well!
- What is your typical process for working with a new customer?
We will start by introducing ourselves and describe what we are here to do. Once we discuss everything with the new customer, we will then do a full system look over to ensure a full picture is gathered of the equipment. We will collect all the readings on the system being examined and compile them into a full comprehensive report that will be sent to the customer before service is complete. This report will grade the system as to it's general health and wellbeing on an A to F scale from 0% to 100%.
- What education and/or training do you have that relates to your work?
All of our technicians are EPA universal certified and engage in on-going education throughout the year.