Back to Normal Restoration
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Cleanup and restoration services
Source of water damage
Location of water damage
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About
Back to Normal Restoration Group brings over 6 years of hands on restoration experience to Medina and Northern Ohio. We handle water mitigation and microbial growth remediation, and we are IICRC certified to the S500 standard.
We are passionate about one thing, getting people back to normal fast. Water damage does not wait, so neither do we. We answer 24/7, respond quickly, document every step in Encircle, and work directly with your insurance to keep things simple.
Our crews run professional grade equipment, LGR dehumidifiers, high velocity air movers, negative air handlers, and HEPA filtration, paired with antimicrobial treatment when microbial growth is present. Decades of construction experience back every call we make on site.
Overview
Serves Medina, OH
Background checked
5 employees
1 year in business
Business hours
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Services offered
Cleanup and restoration services
Moisture damage assessment
Area restoration
Water extraction
Dry and dehumidify
Reviews
Exceptional 5.0
37 reviews
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Read reviews that mention:
Trevor P.
4 weeks ago
From Google
Lance was great. He answered and showed up when I needed him, the same night my basement flooded. He worked with my insurance and communicated well. I couldn't have asked for anything more. I would recommend BTN to anyone.
bears E.
3 days ago
From Google
Lance showed professionalism. They were quick to show up and were responsive. Cleaned up after themselves and were friendly.
Axel S.
Apr 27, 2026
From Google
I honestly feared it would be a complete loss because the basement was fully flooded. They took great care in their job and restored order.
Back to Normal Restoration's reply
Thank you, Axel. Basement flooding can feel overwhelming, especially when it looks like a total loss. We’re glad our team could step in, take care of the situation, and help restore everything back to normal. We appreciate you trusting Back to Normal Restoration with your home!
Greyson
Apr 24, 2026
From Google
It began as a gradual leak that you don't give much thought to until it develops into a major crisis. When we returned home one afternoon, we saw that several rooms had water damage. When it comes to your own house, flood damage feels chaotic, and I was totally panicked. They wasted no time and promptly began the cleanup procedure.
Back to Normal Restoration's reply
Thank you, Greyson! Small leaks can turn into major issues faster than most people expect, and we’re glad we could be there when it mattered most. We appreciate you trusting BTN Restoration to handle the situation and help get everything back under control.
Logan B.
Apr 20, 2026
From Google
I woke up to water spreading across my basement floor and honestly panicked. They showed up fast, took control of everything, and turned a chaotic situation into something manageable.
Back to Normal Restoration's reply
We are happy that we were able to help during a stressful situation. We truly appreciate the review, Logan!
Credentials
Background Check
Lance Gavrilovic