Floor Coverings International Cleveland South
It’s free, with no obligation to book
Hired 11 times
Serves Stow, OH
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Customers rated this pro highly for professionalism, work quality, and responsiveness.
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- What should the customer know about your pricing (e.g., discounts, fees)?
We don't have any price gimmicks or ""one week only sales"". There are no ""buy 2 rooms get 1 free"" type of stuff. We simply offer the best products from the best manufacturers, using the most qualified installers, at an everyday great value. Our prices are always all-inclusive, with no change-orders. Once we give you a price, it stays that way even if your job becomes more complex once we remove your current flooring. There are no surprises, and you will not pay your balance until you are completely satisfied with result.
- What is your typical process for working with a new customer?
When we go to a customer's home for their free consultation we take the time to find out what their wants and needs are for their space. We measure the space, view and discuss different samples, and provide a detailed quote for the project. We help them find products that fit their family's lifestyle and budget. We know that what works for one family, may not be a practical choice for another and we have many child and pet friendly options that not only perform well, but also look beautiful!
- What education and/or training do you have that relates to your work?
Everybody in the Floor Coverings International family receives 100's of hours of computer based and hands on training. We visit the home office in Atlanta 2-4 times a year for specialized workshops. We meet monthly with our reps from each company to learn the latest installation techniques and tips to get the most longevity and performance out of each product we carry. Every installer is scrutinized for certifications, references, years of experience, and overall talent. We aren't looking for a bargain when it comes to installers, we are looking for the best available at a good value.