FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide custom quotes based on facility size, usage, and cleaning frequency. Our goal is long-term dependable service rather than one-time cleaning. No hidden fees — pricing is transparent and discussed after a walkthrough or consultation to ensure accuracy.
- What is your typical process for working with a new customer?
We begin with a short phone consultation to understand the facility and needs. Then we schedule a walkthrough or virtual review, create a written service plan, and start with a trial cleaning to confirm expectations before establishing ongoing service.
- What education and/or training do you have that relates to your work?
Our team follows commercial cleaning standards including sanitation procedures, restroom disinfection practices, and cross-contamination prevention. We use structured checklists and professional processes designed for offices, medical facilities, and shared public spaces.