- What should the customer know about your pricing (e.g., discounts, fees)?
I have packages that have some of the more popular items in each package and then I have an itemized list of services so the customer can customize the package they want.
- What is your typical process for working with a new customer?
It's very important to make sure that everyone is comfortable and understands what the other is getting. I will email and phone the customer to discuss the event we are doing. It's important that we are always on the same page especially with weddings when there is so much going on. I want my clients to feel comfortable and not have to worry about the photography.
- How did you get started doing this type of work?
I started in College when I was studying video production, picked up a manual Pentax and have been going ever since!