If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
TropiCool Heating Air Conditioning and Plumbing strive to deliver our company slogan “For Service that is Paradise” on each and every call. We are a locally female, minority, owned company that believes in doing business like the old days where we stand behind our work no matter what! We know the last thing you want to be spending your time doing is calling a home service company for issues within your home. Whether you need something fixed, replaced, or upgraded, no matter how small or large, the dedicated members of the TropiCool family are here to take care of you. Delivering the right solution for you the first time - every time - and ensuring you're always 100% satisfied. Residential M-F $89 dispatch for repairs.
Overview
Hired 181 times
5 similar jobs done near you
Background checked
10 employees
8 years in business
Business hours
SunClosedMon8:00 am - 10:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
2022
2021
2020
2019
2017
Services offered
A/C services needed
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.8
113 reviews
5
88%
4
7%
3
1%
2
1%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Eric S.
Aug 24, 2021
•
Hired on Thumbtack
They came and recharged my system quickly, which is always a good thing since my tenants were complaining of a/c issues. They responded quickly to my inquiry on Thumbtack and they handled the job professionally.
Details: Routine Maintenance • My AC unit is frozen • Closet • Outside • House
Central Air Conditioning Repair or Maintenance
Stephanie Z.
Jun 13, 2023
•
Hired on Thumbtack
Excellent experience. The technician was able to figure out why our AC was leaking, and went to work on cleaning it out immediately. Also checked everything else about the unit to give us peace of mind. Highly recommended!
Details: Repair • Basement • Outside • House
Central Air Conditioning Repair or Maintenance
Dylan L.
Dec 22, 2016
•
Hired on Thumbtack
These guys are AMAZING, we got quotes from numerous other companies, but knew right away we would be choosing Southeast Home Performance. They are honest, hard working, and experts at energy efficiency, installation and everything associated with HVAC. We received a new HVAC unit & Ductwork. We were way beyond satisfied with Bryan & his team.
Duct and Vent Repair
Cheryl H.
Jul 8, 2019
•
Hired on Thumbtack
They responded to my inquiry almost immediately and were out the next day to address the issues with our AC. Very professional and knowledgable, will definitely hire again.
Details: Repair • My AC unit is frozen • Basement • Outside • House
Central Air Conditioning Repair or Maintenance
Josh F.
Sep 13, 2019
•
Hired on Thumbtack
Contacted them at 1030 PM when I realized my AC wasnt working. Had a response and scheduled an appointment for 8am the next morning within 10 mins. Shane came out found the capacitor was blown and replaced it within an hr. Checked over the rest of the AC unit and furnace then stayed long enough to make sure it was cooling off in the house. Also set me up with yearly maintenance and looking forward to continuing to work with them
Details: Repair • Only warm air is blowing from the vents • The power is on, but the fan won't run • Outside • Outside • House
Central Air Conditioning Repair or Maintenance
Credentials
Background Check
Bryan Burke
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our Consultation Fee During Business Hours is $89
We offer Military, Police, Fire, EMS, & Senior Discounts at 15%
Our Total Home Care Club Discount is 15%.
What is your typical process for working with a new customer?
After first contact with our client we take down their basic information as well as get information about the issue. From there they are added to our scheduling software and scheduled with the service expert that is best suited to serve them and their issue.
Once our Service Expert is on the way they will be notified via text message and a follow up phone call from the Service Expert.
Our Service Experts arrive in uniform and with shoe covers for their shoes to protect your floors and also floor protection mats for their tools and when they first enter your home.
After careful consultation and evaluation of systems we will present the issues with possible options for you to review and to select. From there we will perform the requested work and follow up with you throughout the process and keep you updated.
After work is completed we will clean up any mess which we back up with our Clean Home Guarantee!!!
What education and/or training do you have that relates to your work?
