FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is traditionally based on a nationwide average. Therefore my cost will usually be similar to pricing you will find from most company’s. I do offer discounts based on customer backgrounds and other things. So please feel free to ask about my discounts. There is a $20 fee to give estimates at locations more than 30 minutes away from my current location at the time.
- What is your typical process for working with a new customer?
Traditionally when I work with a new customer, I like to start by talking a little bit about myself and getting to know the customer. As I am doing this I also like to address the issue I have been asked to look at. I like to explain to customers how I price my jobs, cost of materials, and the process of fixing the issue or completing the work they would like done. Most importantly though I want customers to know that they’re safety is my priority.
- What education and/or training do you have that relates to your work?
I have hundreds if not thousands of hours of on the job training and experience. I have also taken many of online classes and in person classes where I was taught how to diagnose and repair specific electrical issues.