FAQs
- What types of customers have you worked with?
Residential and Commercial clients.
Family First Cleaners, LLC
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About
Family First Cleaners, LLC was formed to help. Not only help our residential clients, but our commercial clients and their employees. Studies show a clean workplace leads to greater satisfaction within an organization and higher pride and productivity. With our proven track record, allow us to handle your facilities cleaning and janitorial needs so you and your employees can enjoy a clean workspace. Reach out to us today for your no obligation estimate.
Overview
Hired 72 times
Serves Willoughby, OH
Background checked
4 employees
2 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.
Social media
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Property type
Frequency of services
Multiple per week
Weekly
Biweekly
Occasionally
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
20 reviews
5
100%
4
0%
3
0%
2
0%
1
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Read reviews that mention:
Janet S.
Mar 31, 2025
Hired on Thumbtack
Fantastic. Never ever has my house been this clean!!! They are professional and a delight to have in my home. Please… May they never leave!♥️
Details: 3 bedrooms • 3 bathrooms • Standard cleaning • Window cleaning (interior) • No pets in home • Once a month
House Cleaning
Kelly W.
Aug 27, 2024
Hired on Thumbtack
Kim, Sam, and their crew did an outstanding deep clean to my condo! After being vacant for months the place felt alive and fresh! I appreciated their attention to detail efficiency. Looking forward to continuing their service!
Details: 2 bedrooms • 2 bathrooms • Deep cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • No pets in home • Just once
House Cleaning
Tanisha S.
Jul 1, 2024
Hired on Thumbtack
Family first cleaners were awesome, their products left my home smelling amazing and they were responsiveness was great. I would recommend them to those who in need of some quality cleaning. They also went above and beyond to help me shift things around in my basement which i appreciated a lot!
Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Fridge cleaning • Oven cleaning • Window cleaning (interior) • No pets in home • Just once
House Cleaning
Cheryl P.
Jun 5, 2024
Hired on Thumbtack
Two things stand out for me for Family First Cleaners. First is their communication. I got a reminder email a few days ahead of time and an update time of arrival on the day of service. When they arrived we had a great discussion about expectations and at the end of discussion of next steps. I can't say enough about how refreshing this communication is! Secondly the work they did was great and I can't wait for them to return. What they completed today was perfect and they presented a plan for moving forward. I love that they are taking responsibility for a plan without me needing to manage every single visit.
Details: 1 bedroom • 2 bathrooms • Standard cleaning • Pets in home • Every 2 weeks
House Cleaning
Erik M.
May 17, 2024
Hired on Thumbtack
They did an excellent job at our house, I highly recommend them. Wanted a surprise clean for my wife for Mother’s Day, they were able to accommodate the last minute surprise to do baseboards, doors and bathrooms. My wife enjoyed interacting with their team.
Details: 4 bedrooms • 4 bathrooms • Standard cleaning • Oven cleaning • Pets in home • Just once
House Cleaning
Credentials
Background Check
SAMANTHA PAWLAK