FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive pricing and financing is available. We have discounts available for military and first responders. All fees and pricing are estimated and discussed in the consultation. We encourage our customers to save money by purchasing materials separately and we even have discounts available but we are happy to provide White Glove service with all materials included in our proposal.
- What is your typical process for working with a new customer?
Typically we meet the customer at their property for a consultation with our flooring expert to help determine the best flooring options based on your goals and preferences. We will provide a competitively priced estimate quickly (usually on the spot).
- What education and/or training do you have that relates to your work?
We do continuing education with the National Wood Flooring Association, National Tile Contractor's Association and manufacturer classes.