Terry H. says, "I’m just going to say it. This guy is great! Vasyl of Twin Pro Services, I mean. Initially, I was looking to have an old worn out swinging single door gate replaced with a swinging double door gate, which allows entry to my backyard. When I reviewed Vasyl’s profile, I took note that 96% of his reviews were 5 stars. The only less than favorable one involved a claim that he never followed up in providing them with a requested estimate - small potatoes. So, given that his reviews regarding fence and gate repairs were glowing, I moved forward with him. And given that nearly everyone sang his praises, I even decided to pitch an additional job which would require him to pour new concrete to widen the preexisting concrete walkway from my front to backyard. This would also compensate for a wider opening of a soon to be installed double door gate. Vasyl accepted the challenge and gave quite the competitive quote.
He showed up when he said he would, and got the job done in a timely manner. He was very detail oriented and even took the time to restore a storm drain with grate that had been buried underneath the soil to incorporate it into the concrete. He could’ve just poured the concrete over it and I might’ve been none the wiser, but he made me aware of the issue and how he rectified it after he completed the job. That’s called integrity! Now ordinarily, it’s good practice to provide notification prior to performing any additional work, but there was no upcharge other than the tip that I gave him for the added effort and I’m okay with that.
He addressed all my concerns, including one that occurred after the new concrete cured. I noticed that the surface texture was a bit rough compared to the preexisting concrete walkway that it bordered. Given that I was looking for consistency, I notified Vasyl of the discrepancy and he came back out, later in the week, to grind the surface of the newly cured concrete into a smoother finish. And I must admit, it looks great. In fact, everything, from the double door fence gate installation to the concrete, looks amazing!
A bonus for me was that every communication and transaction between Vasyl and I was via text or email, which added a certain level of convenience. And I have no doubt that it would do the same for most with a busy schedule. Vasyl appears to be a jack of all trades and is very easy to work with. He's an excellent handyman, but I would also recommend him for your general contracting needs, specifically as it pertains to fencing and concrete. Thanks, Vasyl!"See more