Introduction: Q: How can your remote services help me?
A: Do you use Microsoft Windows products? Is your company interested in outsourcing any of their IT staff? Has your company ever had a need for its own server farm? Does your company need a professional service for computer support and/or server management? Do you have a computer problem which you can't seem to fix? Are you a small business or home business? If you answered "YES" to any of the questions then rdptechs.net can help you. We provide remote computer support and management. You should Contact Us to get a free quote consultation.
Q: How does your remote services work?
A: Its simple. The same way you would outsource projects to talented professionals in your local area, our remote services work the same. You simply Contact Us with your project or problem details and we complete the task, you pay us for our services via an online payment system, PayPal. Most jobs and/or projects can be completed remotely which makes this an ideal solution. Being remote allows us to complete tasks and projects without getting in your way or being an interference in the office. It also allows us to work around the clock, because you do not have to be onsite for us to work. Lastly, in most cases it is the most affordable solution since we do not have to include travel expenses.
Q: How do you accept payments?
A: Payments can be made via PayPal or via credit card. Payments must be U.S. currency.
Q: What computer problems can you fix?
A: We have an impressive track record of providing resolutions for a host of computer related issues. Our focused knowledge is Microsoft Windows computer systems. The best option is to Contact Us to see if we can help or assist.
Q: What can't you resolve remotely?
A: We will be unable to assist with issues which need local managing such as hardware replacement, computer power on, BIOS upgrades, etc. In some cases we will be unable to assist in firewall installs, such as those which block network ports at the time of installation. In some cases we will be unable to assist in network related issues, which will affect our remote network connectivity.
Q: What remote services are required?
A: We recommend LogMeIn third-party remote access software for remote connectivity because it provides an advanced level of security and management tools. If you prefer LogMeIn then this will be downloaded to your computer and we will send you setup instructions, which are fairly simple. If you have an active internet connection then it usually will take less than 5 minutes to enable.
Resolving Problems & Helping Customers.