Ashland Mac Repair

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About

My home office is a very Ashlandic environment. Wooded and serene, but more important I am the owner and sole operator, so all my customers will receive personal one on one attention. The diversity of technical problems that are encountered and finding there solutions.

Overview

Hired 41 times

Background checked

1 employee

29 years in business

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Services offered

Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

My customers travel to me

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

27 reviews

5

96%

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4%

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Read reviews that mention:

Helen L.

Oct 21, 2015

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Hired on Thumbtack

Mr Sheridan has a remote location but was completely willing to come and meet me to pick up my computer, which had become completely unable to start. he was able to reboot the base program and get it back to where it had come from. he was also able to offer advice about services available for free, and to qualify their value to me as a user. i would be happy to employ Sheridan Systems any time necessary.

Computer Repair

Sandra W.

Jan 14, 2016

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Hired on Thumbtack

Perfect solution to my problem! James is knowledgeable and goes out of his way to fix things. I am in California and asked him to fix a relative's computer in Ashland. Fast response. Excellent work!

PC Computer Repair

Janet C.

Mar 13, 2018

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Hired on Thumbtack

James was very clear and responsive to my questions. He analyzed my MacBook Pro, which wouldn’t start up. Hard drive died but my data was recoverable. He gave me a quote, we set up an after hours drop off since I work during his business hours. He had it finished quickly and I picked it up. I had a few questions and he was happy to answer them and give me his professional insight. And...once I got home and started working on my computer, I realized he’d replaced the missing rubber pads on the bottom!!! Bonus!! I was only going to be in town a short while, and I debated on whether or not to wait and go to someone in Portland...I'm so glad I gave James my business! Great work, patient with questions, fair price, and fast turn around.

Details: Mac (Apple) • Laptop • Computer not turning on • Phone or internet (no in-person meeting) • The computer technician travels to me • I travel to the computer technician

Computer Repair

Janet E.

Jul 12, 2015

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Hired on Thumbtack

Computer Repair

Carol N.

May 12, 2021

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Hired on Thumbtack

He was great!!!! Had screens for both my IPad and IPad in stock, got both of them done quickly and charged less than I was quoted by Connecting Point, local Mac repair company. Had I taken them to Connecting point they would have kept them for several days. He was a wonderful, efficient, helpful find.

Details: iPhone X • Broken or cracked screen • At the pro’s location

Phone or Tablet Repair

Credentials

Background Check

James Sheridan

FAQs

What is your typical process for working with a new customer?
I offer a free diagnosis and estimate. I can pick up the device or the customer can drop it off at my location then, We then discuss the issues they are experiencing in detail, to aid in my troubleshooting steps.
What education and/or training do you have that relates to your work?
I hold bachelors degree in Computer Information Systems. More importantly I am Apple, Dell, Toshiba and A+ certified. ACDT, ACPT, A+, Dell Enterprise Server
How did you get started doing this type of work?
At 9 years of age I was helping to input punch cards for a mainframe computer the size of a large room.

Ashland Mac Repair

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