SOS NW, Inc. dba Smith Office Solutions
SOS NW, Inc. dba Smith Office Solutions

SOS NW, Inc. dba Smith Office Solutions

Offers remote services
Offers remote services
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Introduction: Listening to their needs. Many people try to stick everyone into a box like McDonald's. Clients aren't hamburgers they are individuals. It would be much easier to have clients all do the same thing but each has their own skills, needs, size of business. People today like to know that someone is listening, because many people don't listen. When I need something done I want the person that is going to find the solution to ask questions and listen to my answers. Helping clients find solutions to their challenges around accounting. It might be a time issue for their payroll. I will find them a time tracking system that works for them. Do they need it for job costing or simply for gathering hours for payroll checks. I hear clients talk about the manufacturing problems with shop communications so I find a system that works for them. In this day & age you can just do bookkeeping or taxes if you really want to get ahead of the crowd. I like finding solutions for my clients. It is not only right but it is fun too.

Hired 1 time

15 years in business

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Marla J.
Aug 21, 2012

Hired on Thumbtack

Hired on Thumbtack

I enjoyed working with Meredith. Here are a handful of pros from my experience: 1. Meredith completed an in depth phone consultation, free of charge, to explain my needs and her services. 2. She sought out an online meeting program that would record our session and allowed for share screen capabilities 3. She was professional, personable, and honest regarding difficult tasks that needed more research: after our first meeting, she called me within 30 minutes with answers to questions I had that needed further research on her end 4. Her e-mails were prompt and her teaching style allowed me to grasp the material quickly and efficiently. Prior to working together, she mentioned she had experience with Quickbooks for Mac. During our meetings, I could tell that her experience was not extensive, nor truly recent. Although this disappointed me, she was able to help and the obstacle did not get in the way of her ability to teach me. Here is a list of some items we discussed: 1. general journal entries: 2. recording checks and credit card purchases 3. reconciling 4. payments 5. setting up a bank account 6. balancing the account. 7. all general book keeping tasks via Quickbooks for Mac I would recommend Meredith for your Quickbooks needs!
SOS NW, Inc. dba Smith Office Solutions's reply
Thanks Marla so much I really enjoyed working with you. Send me if you have more questions. I have one "Have you told you dad yet?"
Computer Lessons


  • What is your typical process for working with a new customer?

    Find out what they really need, access the steps to get them there and then implement the process. Then I suggest things that I think would help their accounting run smother.

  • What education and/or training do you have that relates to your work?

    I am not a CPA but I graduated with a BBA from the UofO in accounting. I am a Certified QuickBooks ProAdvisor which requires testing each year. I am an Enterprise ProAdvisor and an Advanced Certified QuickBooks ProAdvisor too. You need to be ready to do the testing which sometimes is hard especially if you are extremely busy. It is worth it though because I love to learn. The one thing to remember too is that if you don't keep up on your own, your clients will force you to keep up. They are always as about something new and if you don't know you had better learn fast because that what their advisor to be up on something or they will move to another.

  • How did you get started doing this type of work?

    I wanted to be a professional when I was much younger. I asked myself what would be the worst thing I could do. As a doctor I could give them a bad prescription and it could kill them. I could be a surgen and kill someone on the table. I could be a lawyer and have my client sent to the gas chamber. I could be an accountant and I could lose all their money but they would still be a live. I loved math. Numbers made sense. 1 +1 = 2 period. My dad started out in accounting. Hum! I like using his funny paper (columner pads). I then thought I would take a bookkeeping course in school and I really liked it so i dediced to go in accounting.

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