FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing can vary per market fluctuations and demand weight. All pricing is not guaranteed until a contract is signed and submitted (if applicable). Estimates are purely for client understanding and an itemized summary will be provided with the information gained upon estimate walkthrough.* In some cases- (*Estimates are what I can see from the surface without finding potential delays as the work commences. They do not account for what the eyes can not see beyond what the surface unveils. Any delay, extra work or additional materials will be communicated clearly and at the time the event occurred.)
- What is your typical process for working with a new customer?
Firstly, welcome and thank you for your consideration. You are of upmost importance to me and I appreciate your business. I will gain as much information from the job to be completed. I ensure that the work to be done and the skills I have are a good match. I do not "fake" my way through work. I will be honest and humble if the job is not a good fit. However, I am always open to solving problems and communicating that before hand. I will gather the information of the job, itemize them and provide you with an accurate estimate from the given information.* Once you have thoroughly reviewed and accepted that estimate, I will communicate with you when, what and how I can serve your work. From there, we can complete your task and leave you happy that you chose Diamond Peak Handyman! *In some cases- (*Estimates are what I can see from the surface without finding potential delays as the work commences. They do not account for what the eyes can not see beyond what the surface unveils. Any delay, extra work or additional materials will be communicated clearly and at the time the event occurred.)
- What education and/or training do you have that relates to your work?
I went to high school at Mountain View here in Bend and graduated with an Honors diploma. If that means anything :) I currently work full time with a small general contracting company with focus on carpentry. We have completed contracts from siding, exterior trim, decks (repair and new construction), interior panelling, soffit panelling, interior trim, vinyl plank flooring, custom room spaces, custom tables, custom doors, bathroom remodeling, kitchen remodeling, landscaping, light plumbing, light electrical, etc. You name it, we'll solve the problem.