FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Star Roofing, we believe in full transparency when it comes to pricing. After a thorough consultation, we provide a clear, detailed proposal that outlines the scope of work, timeline, and all associated costs—no hidden fees or surprise charges.
- What is your typical process for working with a new customer?
Our process begins with a detailed consultation where we assess your roof’s condition, listen to your needs, and offer expert recommendations. We then provide a transparent proposal so you know exactly what to expect in terms of scope, timeline, and cost. Throughout the project, we keep you informed and involved, finishing with a final inspection to ensure everything meets our high standards.
- What education and/or training do you have that relates to your work?
Our team is made up of seasoned roofing professionals who have undergone extensive hands-on training over the years. We've honed our skills not only through formal roofing certifications and manufacturer-specific training programs but also through decades of real-world experience, ensuring top-quality craftsmanship on every project.