The Backup Family LLC
About
Offices, Residential and Commercial, vrbo units, move in and move out. Our specialty is detailed/thoroughness cleaning. We offer a professional and reliable service.
We work according to our clients' needs and priorities. We have not problem listening to our clients if they would like us to do things differently.
We enjoy to see our clients' relief when they see their house/place clean and fresh because our service. For us, is rewarding to hear from our clients that our service goes beyond their expectations.We love to hear expressions like: "My house looks amazing" "You did a fantastic job" You left our house in tip top shape" "You exceeded our expectations" "Look forward to work with you for many years to come" "This is the cleanest place we have ever been" etc.
Overview
Hired 69 times
3 employees
10 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
Ask this pro about their preferred payment method.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2018
2017
2016
Services offered
Property type
Office
Restaurant
Retail
Medical facility
Frequency of services
One time cleaning
Multiple per week
Weekly
Biweekly
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
58 reviews
5
93%
4
4%
3
3%
2
0%
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Read reviews that mention:
Patricia D.
Oct 30, 2016
Hired on Thumbtack
The Backup Family did such an excellent cleaning job on my house I received a full price offer in 2 days. Eric helped with removal of unwanted items, helped pack our uhaul, and went over and above what I expected. He also restored a built in bathroom cabinet which I thought I would have to pay extra money to a painter to re-stain. Veronica is very quiet but extremely knowledgeable about how to clean various items such as glass stove cook tops. The Family also cleaned my windows so we'll that I put my hand almost through one because I thought it was open. They use environmentally sustainable products if you ask. They even do landscaping tasks. Overall it was an easy, worthwhile experience. I hire them again in a heart beat. PLD
Move-in or Move-out Cleaning
Sue J.
Mar 30, 2016
Hired on Thumbtack
We are very satisfied with the work of Backup Family LLC. This was a move-out and put-on-the-market total cleaning, and the appraiser was very impressed with the cleanliness when he came through yesterday.
Move-in or Move-out Cleaning
Kirsten B.
Jul 5, 2017
Hired on Thumbtack
My Husband and I just Purchased Our first Home - A Dream Come True , Right? Yes & No ! After moving from another state, spending 2 days on the road traveling with 2 teenage boys and cleaning & packing our previous home for 12 hrs before departure the last thing we wanted to think about was cleaning our new home. We figured there might be a couple of hours of "tidying up", what we didn't expect was a tidal wave of filth when we opened the doors. I cried and was utterly exhausted at the thought of spending our first day in our new home cleaning. We called Veronica and her Husband on 4th of July weekend , a time that is spent with family & friends; I wasn't sure if it was even possible to get help. I was overjoyed with excitement when Veronica told me that her and her Husband could come out on a Sunday to help (the rest of the crew would be taking their much needed day off). My husband and I were so thoroughly IMPRESSED with the job they did. It was no easy task, as the previous owners just "lived" in the home and probably never cleaned the entire time they lived here, it was Horrible!! The smell alone would of knocked you over! The grease in the kitchen cabinets had built up a layer of dirt that I thought was impossible to remove, but they got it sparkly clean. They even cleaned out all the vents and upon returning to the home, the smell was gone . Veronica and her Husband spent almost 5 hrs cleaning to make our new purchase a "Home Sweet Home" for us. Finally I was able to unpack and relax. I will definitely be calling them again !!
5☆☆☆☆☆ Stars for Sure 🤗🤗
And to top it off, They are some of the Nicest people you'll ever meet 💖
House Cleaning
Kris W.
Mar 7, 2016
Hired on Thumbtack
I had a great experience with Eric and this company. I was contacted right away and received a fair quote for the work I submitted. Eric and crew arrived on time and my house was cleaned beyond my expectations. I had previously used a nationally known cleaning service but was much happier with this local company. My garage was even swept clean - a nice surprise! I would recommend this company highly and wouldn't hesitate to use them again.
House Cleaning (One Time)
Debbie T.
Sep 28, 2016
Hired on Thumbtack
I was very pleased with the Backup Family with the way they cleaned my house and porch! They were very professional and offered ways to keep my pet aroma down. I look forward to having them help me clean my house.
House Cleaning (One Time)