FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is all inclusive what we quote is what you’ll pay, nothing more unless the load changes.
- What is your typical process for working with a new customer?
We’re contacted by text, phone call or an app notification. We talk or text and try to determine a quote, if the job looks to be complex we arrange a time to quote in person. When we give a quote we never exceed the quoted amount unless more is added, it could be less than what we quote if we’ve experienced it to be an easier job than anticipated. Most of the time it’s a concrete quote not a range so you’ll know exactly how much it’ll be. If you like the price we’ll begin when best suited for you, which could be moments later or on a different day. We work carefully to make sure we only take what you want taken, protect your home, and respect your personal items (by bagging & dumping them or shredding personal info). We donate usually to St Vinnies, but have made drop offs by request to other locations. We usually go to Glenwood Transfer Station to dump and there they make recycling easy they have different areas for: cardboard, mixed recycling, motor oil, paint, styrofoam, tires, mattresses, glass, wood, etc. , this makes it very easy to recycle what we can. Payment can be made by cash, card, check, Venmo, Zelle. Your satisfaction is our goal. We’re owner operated & strive to be the best junk removal company in Lane County.
- What education and/or training do you have that relates to your work?
CDL class A, experience with house clean outs, hoarder houses, yard/construction debris, we have the power tools to get the job done.