20 Year IT Professional

Introduction: I'm a highly experienced information technology professional with an in-depth background in data analysis, data flow diagramming, data modeling, process improvement, software development life cycle, and business systems analyst methodologies and principles. I effectively integrates ITIL and MOF concepts and policies into IT operations and practices. I have meticulous attention to detail with excellent listening skills used to build and support collaborative relationships with internal and external customers, business partners, and vendors. I have experience in the healthcare, pharmaceutical, finance, utilities, and retail industries. I have experience with IBM, Department of Energy, Bayer, GlaxoSmithKline, and many other medium to large-sized companies. We do hard and honest work!