FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We always try to keep our pricing fair, based on the time, tools, and effort your project needs. Every job is different, so we offer custom quotes after seeing the space. There are no surprise fees and we’ll walk you through everything ahead of time. We’re also flexible and happy to work with your budget
- What is your typical process for working with a new customer?
We’ll start by getting in touch with you to learn more about what you need. Then we’ll set up a time to come by and take a look at the project in person. After that, we’ll send you a quote based on what you’re looking to have done. We keep communication clear and simple, and we’re here to make the whole process easy and comfortable. If you decide to move forward, we’ll be with you every step of the way.
- What education and/or training do you have that relates to your work?
We’re licensed, bonded, and insured in the state of Oregon, and we’re certified landscape construction professionals. Our team is also a certified installer for Castohn. Beyond that, we’re committed to ongoing hands-on training. We regularly attend workshops and travel to industry events each year to stay up to date on the latest techniques and safety standards. This helps us deliver the highest quality work to our customers.