FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing depends on the job and current promos I’m running year-round. I always try to stay competitive and fair. There’s a $5 processing fee for Venmo or Cash App payments. I’ll always be upfront about costs before the job starts.
- What is your typical process for working with a new customer?
When a new customer reaches out, I like to start with a quick conversation—either by phone or message—to understand what they need done and what condition their carpets, floors, or upholstery are in. From there, I give an honest estimate and explain the process so there are no surprises. I show up on time, walk through the job before starting, and make sure you're happy with the results before I leave. I keep things simple, professional, and always aim to deliver quality work that speaks for itself.
- What education and/or training do you have that relates to your work?
I’m IICRC certified in carpet cleaning with over 10 years of experience in both residential and commercial work. I’ve handled everything from routine cleanings to deep restorations, and I’m trained in carpet, upholstery, tile, and specialty floor care like marble and terrazzo. My background includes work with top floor care companies in Portland and Clackamas before going out on my own.