FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our base rate is $180/hour plus materials, but we also have a thorough price book built for specific services. We also offer 10% off for new customers!
- What is your typical process for working with a new customer?
We gather basic information from new customers (name, address, phone number, etc.) over the phone or through online booking on our website or Thumbtack. Once your free estimate is scheduled, we'll arrive within an hour of the agreed upon time, complete your free estimate, and hopefully get to help you with whatever issue you're facing!
- What education and/or training do you have that relates to your work?
We're licensed, bonded, and insured as a plumbing company in Oregon state. We have 15+ years of experience in the field along with 20 years of experience in the industry overall.