FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and transparent. Every estimate includes labor, materials, hardware, and disposal - no hidden fees. We also offer financing options and seasonal discounts. Plus, if you receive a comparable written estimate, we offer an apples-to-apples price match guarantee, ensuring you always get the best value without sacrificing quality.
- What is your typical process for working with a new customer?
We start with a brief phone call to understand your project and schedule an on-site estimate. During the visit, we walk the property with you, review design and material options, answer questions, and follow a simple three-step in-home process: first, we make sure we’re the right fit for your project; second, we share a little about our company and how we work; and third, we provide a clear written price before we leave your home. Once the estimate is approved, we schedule your project, maintain consistent communication throughout the build, and finish with a walkthrough to ensure everything meets your expectations.
- What education and/or training do you have that relates to your work?
We bring over 40 years of design and construction experience specifically in fencing and decking. Our team is trained in proper installation techniques, property layout, and structural best practices, ensuring every project is built with durability, precision, and long-lasting quality.