FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices are based on hourly rate, but are presented as a flat rate (range). A deep cleaning is required for all new customers - no extra fees ever!
- What is your typical process for working with a new customer?
My typical process is to gather information from the customer, send an email so the customer knows "what to expect", and then collect payment. Sometimes an in person bid is necessary and I'll do that if applicable.
- What education and/or training do you have that relates to your work?
I worked as a caulker/cleaner in commercial masonry restoration before I started cleaning houses which gives me education about chemicals and best practices. Coming from commercial construction means that I have education about safety protocols, what various surfaces are made of, and what can be used to clean them. I’ve been trained to have stamina, not cut corners, and do my research before I go to a job. What this means for you is I'm predictable. You'll know what to expect, which is that I'll show up and I'll do a good job.