FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
First time cleans are priced higher due to the deep cleaning that is done, reoccurring cleans price goes done considerably. This is standard for the industry, unless you have been using another cleaning service on a regular basis. Prices are always subject to change depending on the condition of your home, quotes are given sight unseen. With that being said I have always been reasonable and fair.
- What is your typical process for working with a new customer?
Once a customer has reached out to me, I will respond in a timely manner. Further discuss the customers needs, then come to an agreed upon price. Set up a date and time that works for both of us. Complete customer information sheet to be added to file. I always text customer the day before to confirm scheduled cleaning.
- What education and/or training do you have that relates to your work?
Consistently working to find the best products techniques and steps to being more proficient and quicker.