FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
-base price $95-$150 (half a pick up truck load) -quarter load $150-$275 ( 1 full pick up truck bed) -Half load $275-$350 (1 pick up truck + Trailer) - Full load $350-$500 (2 pick up truck + trailer loads) property management, or people who find themselves in need of junk services, are offered a Haul Pass subscription with special rates and discounts just contact us for details!
- What is your typical process for working with a new customer?
When I begin working with anew customer, my goal is to ensure a seamless and satisfactory experience from start to finish. here's how I typically approach this: 1. Initial Contact: I start by promptly responding to the customers inquiry, gathering essential details about their junk removal needs, such as the volume and type of items, and their location. 2. Assessment and Quotation: Based on the information provided, I offer a preliminary estimate. If necessary, I arrange an on-site visit to assess the scope of work more accurately, ensuring transparency in pricing. 3. Scheduling: Once the estimate is approved, we schedule a convenient time for the pickup, accommodating the customers availability as much as possible. 4. Execution: On the scheduled day, my team arrives on time, equipped to handle the job efficiently. We take care to remove items safely and respectfully, leaving the premises clean. 5. Follow-Up: After completion, I follow up with the customer to ensure their satisfaction and address any further needs or feedback they might have. This Structured approach allows me to build trust and deliver high-quality service, encouraging repeat business and positive referrals.
- What education and/or training do you have that relates to your work?
I have hands-on experience in water restoration, trauma cleanup, and mold remediation, which has given me extensive knowledge of proper waste disposal, bio-hazard safety, and efficient site cleanup. My background in these areas has directly translated to the junk removal industry, allowing me to handle various types of debris safely and responsibly. Additionally, my experience in customer service and project management has helped me build "Haul Yeah! Junk Removal" into a reliable and professional service.