LongStreet Property Management

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Management needs

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Introduction

We serve property owners and investors who seek management & expert advice, want to keep their properties well maintained and profitable at the same time, and who trust us with assisting them to achieve that goal. Our expertise is in multifamily and single family properties located in Portland Metro and Corvallis / Albany areas. We remove the stress and problems from property ownership, maximize profit and create more time for our clients to enjoy the things they love. We help our clients by taking care of the emergency, day to day, and occasional tasks and all other issues inevitably connected with every rental property. We are striving to make a positive impact on communities we serve by always doing the right thing, being ready to respond when needed and communicating clearly and timely. We help our clients stay legally compliant in the ever-changing landscape of the Oregon Landlord / Tenant Law by continuously educating ourselves and providing trusted expert advice. Our goal is to elevate the reputation and bring prestige to the property management industry. We want to grow, protect and fully utilize the potential of our clients’ real estate investments and to become the most trusted and sought-after property management company in Oregon.

Overview

Background checked

8 employees

30 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check and Credit card.

Projects and media

5 photos

Projects and media

5 photos

Specialties

Management needs

Reviews

Great 4.8

31 reviews

90%

Past Customer

Jan 26, 2016

From Google

Great landlords

LongStreet Property Management's reply

🙏

Past Customer

Sep 2, 2020

From Google

I relocated out of state temporarily leaving my home vacant for about 6 months and I needed someone to check on my property routinely for general care and maintenance. I went with Proper T because they had the best price, but what really earned them the 5 stars is the professionalism and responsiveness. They were always on schedule, kept me informed with photos and videos, and answered my questions right away. On one visit they found a small leak under my bathroom sink, they shut off the water to prevent further damage and handled all the coordination with the plumber to get it repaired quickly (I didn't have to talk to anyone!). When I got back everything looked just as I'd left it. I will definitely hire them again!

LongStreet Property Management's reply

Thank you Michael!

Past Customer

Sep 16, 2020

From Google

Best rental company in Corvallis.Update due to misleading review:I rented 2 different properties from them.I recommended and keep recommending people and at least 5 different friends have or still rent from them. I had MANY aweful experiences with slumlords in Corvallis. Yet, ProperTcare was always happy to work with me in a time I went through a lot of changes. Had to deal with a lot from me and were always giving me 24 hr notice, ALWAYS kept their end of the bargain and more.I can't count how many times my dogs broke out and they would receive a call and inform me of it. Which i am thankful for without measure.They are truly there for you in a human and professional level. It seems the new owner is even more on top of things which I am surprised is even possible.I am super excited to see the company grow and wish the best to these great people that without I would have lost all hope for Corvallis rentals.Wish you the best ProperT Care team. Thank you!

LongStreet Property Management's reply

Thank you!

Past Customer

Nov 22, 2021

From Google

Don't rent from them! Find a private landlord to rent from; there are plenty in Corvallis. I was very disappointed in my interactions with this property management service as a tenant for two main reasons: 1) poor communication and 2) capitalist greed.Stepan (owner) sends purposefully vague emails that avoid answering your questions directly, especially if your questions concern him wanting to change elements of your lease (e.g., raising the rent, who pays for water/trash). You have to send multiple follow-up emails to get a direct answer. Longstreet took the every opportunity to raise our rent the legal maximum (in Oregon 9.2%) and increase the number of utilities that we paid for as tenants.Don't rent from them! I've had much better experiences with private landlords in Corvallis, many of whom are professors at the university, who are willing to work with tenants on reasonable rent increases that reflect graduate student cost of living adjustments to salary (1.5-2%) and don't make you pay for water. You might even find a landlord in Corvallis who is willing to provide rent relief during covid or other times when you need assistance; they exist! You will certainly not find such compassion from Longstreet Management.

LongStreet Property Management's reply

Dear Dr. Abernethy, First of all, I am very sorry that you have left us dissatisfied and unhappy, and I hope that you find a place to live that is more in line with your expectations and values. Let me respond to both of your comments and if you wish to discuss further, I would be happy to do so via a Google Meet or email - you have my contact information. Regarding the communication - I disagree that I would send purposefully vague messages to avoid your questions. Sometimes the law is not super clear (especially during Covid times) and it takes some time, research and consultations with experts to figure out the best approach. It was your case too, and in the end, in my opinion, our message was clear. In your point of view we are driven by capitalist greed. Our point of view is different. 4 bedroom + 2 bathroom houses with a private yard, large garage and a 5 car driveway close to the university don't rent for $1,800 / month anymore. In fact, the market is at least $600 / month more these days. In our opinion, everyone should be responsible for their consumption - if we use less water, we pay less. If we use more water, we pay more. The property owner shouldn't be responsible for the tenant's utility consumption. Based on our knowledge of the market, a $1,900 / month where the tenant is being responsible for the utilities is still a really good deal that will be really hard to find somewhere else. Regarding rent relief - we have sent multiple messages to all our tenants about all the Covid rent relief programs available to tenants affected by the pandemic and witnessed a lot of success stories, especially with CSC. Nobody likes prices and rents to rise. Let's take a look at the problem from the property owner's perspective - raising costs of supplies and services, raising taxes, mortgage that's not going away either. Maybe rather than greedy capitalists, the property is owned by someone who worked really hard all their lives and is counting on the income as a supplement of their retirement. Without the price adjustments, the results of their hard lifelong work would be just vanishing. We wish you only the best in your future and hope that you find a good place to live where you'll be happy. Stepan

Past Customer

May 10, 2019

From Google

Nice people who take good care of their property. All around reasonable and I have zero complaints after 2.5 years.

LongStreet Property Management's reply

🙏

Credentials

Background Check

Stepan Renc

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and can be found at our website. Our most popular Full Service program costs 9.5% of rent collected.
What is your typical process for working with a new customer?
Initial call -Determining your goals, timing and important details about the property. - Why are you seeking PM services? - What is the condition of your property? - Is the property currently occupied? - When are you looking to start? - Is there a loan on the property and are you up to date with payments? - What is the size and address? - Answering your questions Meeting at the property - Review of property / recommendation of updates if necessary - Confirming market rent amount - Collecting information about the owners and the property Management agreement preparation - Based on the information collected we will prepare our management agreement and send it electronically for your review Contract review - We will schedule a 1 hour call to go through all the passages of the agreement to make sure you understand and are comfortable with the entire contract - Once you fully understand and feel good about it, we will sign the contract Onboarding - Provide your landlord insurance listing us as additionally insured - Transfer $300 for your reserve fund - contributed via eCheck in your owner portal - Provide Keys for the property - Send us Marketing photos of the property - Utilities transfer Monthly reporting / regular operations - We will be sending you a monthly statement and ACH disbursement of your funds on or around the 20th of each month after we start collecting rent - All expenses above $300 will be approved by you prior to us doing the work (with exception of emergencies) - Introduction of your point of contact going forward
What education and/or training do you have that relates to your work?
Active Property Management License with OREA

LongStreet Property Management

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