FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our standard labor rate is $125 per hour, plus materials and applicable travel. For larger installations, we review the scope and provide an estimate before work begins. Any additional work or changes are discussed with the customer first.
- What is your typical process for working with a new customer?
We start by reviewing the customer’s request, photos, and available project information. We clarify the scope, provide an estimate or service terms, schedule the work, complete the installation, and test the system with the customer before leaving.
- What education and/or training do you have that relates to your work?
We hold an Oregon Class A Limited Energy Technician license and maintain ongoing manufacturer and industry training. Our experience includes security cameras, networking, access control, fire alarm, audio/video, and smart home systems.