Total Web Services Inc
8 years in business
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TWS can handle about any challenge! They are great at finding solutions and recommending the best way to handle any software project.Sep 25, 2017Total Web Services Inc's reply
Thank you, Stacey!
I enjoyed working with Total Web Services. They were very professional and helpful. Dmitriy is particularly very professional and has great ability to explain hard terms and systems.Sep 21, 2017Total Web Services Inc's reply
Thanks for the kind words, Polina!
I have been working with this company for the last 7 years and cannot say enough good things about them! Nick Watson www.agencyrelevance.comSep 26, 2017
Seriously? You can't go wrong with Total Web. I've used them for years and they are the best. Please shoot me an email if you need more info! maria@QualityDrivenSoftware.comSep 19, 2017Total Web Services Inc's reply
Thank you, Maria!
TWS assisted us to do a substantial update of our website. As non-tech oriented professionals, we found them to be very responsive and good communicators who helped us learn how to manage much of the website maintenance on our own. Rick Durrett Macadam Capital PartnersSep 19, 2017Total Web Services Inc's reply
Thank you, Rick!
- What should the customer know about your pricing (e.g., discounts, fees)?We have two pricing models for web design/development projects: (1) Fixed Quote and (2) Time and Materials. During initial discovery, we determine which is more appropriate, and propose accordingly. In most cases, the customer can choose one or another according to their preference. Marketing services are typically billed as a flat recurring fee (no commitment). Same goes for hosting and similar services.
- What is your typical process for working with a new customer?Our first step is to listen to what the customer has in mind. During that process, we might also pitch some of our own ideas. After the initial meeting, we review the requirements, search for matching solutions, and set up another meeting to make our proposal. Sometimes multiple iterations are required to make sure everything is clear.
- What education and/or training do you have that relates to your work?Our company is staffed by talented creative professionals with typically years of experience. All of our people hold a degree in the area of their expertise and/or multiple years of experience.