FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When you are looking for professionals there are so many factors involved in pricing. We need to know details to ensure you are getting a fair quote. There are questions we would ask such as one camera or multi? With Shaffer Films you are also getting a producer/director and award winning editors so we need to know if those services are needed in your project. Lighting and sound also come into play. Another question would be do you need us to write your script. With all the services and years of experience and every year awarded Thumbtack Pro, our pricing is very fair and competitive.
- What is your typical process for working with a new customer?
As you can see from our reviews we give all the time and attention to our clients they need to ensure they are satisfied. We make sure every area is covered. If you have not hired anyone in our field and its a new experience we go to the utmost extreme to make sure you understand the process and are more than happy to spend time answering all your questions.
- What education and/or training do you have that relates to your work?
Dan and I are both writers who hold bachelor's. We have extensive resumes from Restaurant Impossible, Hershey, and Rite Aid to mention a few. We have produced and directed for historical and sports documentaries. We also produced and directed former President Obama's Kenyan family's inaugural ball. In addition, we filmed the White House Correspondence Dinner Jam as just a few of the hundreds of jobs we have filmed, directed and produced for well known agencies, government and corporate sectors.