FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
One look at our reviews and you will see the same comments repeated over and over regarding our pricing: "Very Reasonable", "Great Value" as well as other comments regarding what we do that is above and beyond what was expected. Those things range from helping Linda set up her venue as others were running late. Offering our equipment to a musician to produce better sound. All of these small things help to produce the best outcome for our client. Our goal is to produce the best event possible. We do that on a very consistent basis.
- What is your typical process for working with a new customer?
We do everything with a single goal in mind. How do we make the process as easy as we can for the client. We realize that we work at milestone events every week. Our clients don't plan Weddings or Parties everyday. Planning a celebration should not require sleepless nights. You can rest assured knowing that we are taking care of business. Once a client has marked us as hired, we send out a Service Agreement outlining the date and details of the event. We require a 20% deposit to hold the date. Once we have received that back, we send out a questionnaire and some items to assist with planning the event. This creates a timeline to ensure things move smoothly and that the music played represents who they are. As we progress with planning a timeline is created and reviewed with all parties to ensure that the flow for the event is mapped out. By the time the big day comes, the entertainment portion of the event is in good hands.
- What education and/or training do you have that relates to your work?
I am constantly working to improve myself to improve the guest experience at our events. That includes improving physical skills, knowledge, and practicing of techniques. This combined with working on a weekly basis ensures that I am better this year than last.