FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide detailed, professional inspections for a fee to ensure you receive a thorough and accurate assessment of your roof’s condition. Our proposals are clear, transparent, and delivered digitally for your convenience. We offer financing options to make larger projects more manageable, as well as military discounts and seasonal promotions when available. Emergency services are available and may include additional fees depending on the situation.
- What is your typical process for working with a new customer?
We begin with a phone consultation where our customer specialist gathers information and understands your needs. From there, we schedule a professional roof inspection. After the inspection, we provide a detailed digital proposal tailored to your property, preferences, and budget. Once approved, we schedule the project based on availability and your preferred timeline whenever possible. Throughout the entire process, a dedicated project manager stays in communication with you from start to finish and we remain available even after the project is complete.
- What education and/or training do you have that relates to your work?
We are a licensed and insured roofing company with over 9 years of industry experience. We are certified by Atlas Roofing, demonstrating our commitment to using leading materials and following manufacturer standards. Our team regularly attends national events and ongoing training to stay updated on best practices, safety standards, and the latest roofing technologies.