FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, upfront pricing with no hidden fees. Most projects are quoted as a flat rate so you know exactly what to expect. To make things even easier, we offer flexible financing options, a new client discount, and a referral program — after your first project with us, anyone you refer who completes their first job will earn you a discount on your next one.
- What is your typical process for working with a new customer?
We start with a free consultation where we listen to your goals and ideas. Next, we provide a clear estimate and timeline, then guide you step-by-step through design, materials, and permitting (if needed). Throughout the project, we keep you updated and handle everything so you can relax and enjoy the process.
- What education and/or training do you have that relates to your work?
Our team combines hands-on experience with industry training in carpentry, electrical, plumbing, and design. We stay current with local building codes, safety regulations, and permit requirements, so your project isn’t just beautiful — it’s built to last.