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Computer Repair - Reinholds 2019
Photos and Videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Super easy and convenient way to get my daughter's laptop screen fixed. All I had to do was send Orlando some pictures of it, and he knew right away what was wrong. I sent him the payment, and when the part came in, dropped it off at his place. My daughter and I ran some errands, and came back about an hour later to pick it up. Couldn't have been easier! I didn't have to leave it at one of those computer repair stores for several days while they diagnosed the problem, and then a few more days to fix it. Orlando was very prompt with messaging and getting the repair done. I would definitely use his expertise again!Aug 23, 2019VerifiedPerrone Technologies's reply
Thank you for your wonderful review. I look forward to working with you in the future.
Orlando is a very honest straight forward tech. I dropped off my computer and my software was repaired in a day. He cleaned out start up program and he quoted the lowest price. I delivered it to him 'cause that was the easiest for me. Bottom line, he treated me fair and delivered what he promised and on time.Apr 16, 2015VerifiedPerrone Technologies's reply
Thank you Chipp, I appreciate your positive review. It was very good doing business with you and you are a very good customer.
Router Setup and Installation Services
Thanks Orlando for hooking up my router and tweaking my tv and computer screens. If you need a computer repair or set up, call Orlando- he's fast and knows what he's doing.May 6, 2017VerifiedPerrone Technologies's reply
Thank you Walt, I appreciate your business. I'm happy to see you upgraded and on a modern network.
PC Computer Repair
I had Orlando install a new larger SSD drive in my laptop today. He did an awesome job, and had me back up and running in no time. My computer is faster than it was out of the box. I highly recommend Orland Perrone to anyone who has business or home computer repair/upgrade needs.Jun 24, 2014VerifiedPerrone Technologies's reply
Thank you Nathan. I was happy to help. I always like to hear that a computer is better than when I started to fix it.
Orlando was very customer friendly. He determined to speed up my computer / tower to upgrade to a SSD (solid state drive) & replace my old HDD (hard disk drive). He said it would be 4X faster & boy was he right. He made all of the clean-up & provided me with communications @ every step of our project. I feel he treated me fairly & my wife is VERY HAPPY !!!! This is my first time using Thumbtack & would recommend Orlando very highly.Sep 22, 2019VerifiedPerrone Technologies's reply
Thank you for your awesome review, Steve.
- What should the customer know about your pricing (e.g., discounts, fees)?Most of my services range from about $60 to $120 for software related issues. Hardware fees all depend on the market and difficulty of the part change. I rarely charge hourly rates unless a in-home visit is required.
- What is your typical process for working with a new customer?The normal process involves an explanation of the problem along with the model of the computer. Usually I can quote based off what the customer explains to me. In other cases I allow the customer to bring the machine to me and I can do a free diagnosis.
- What education and/or training do you have that relates to your work?I study and stay in the industry, looking up tech news and such all the time. This industry is constantly evolving.