FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Ray’s Heating & Air, we believe in transparent, fair pricing with no hidden fees. Our rates are competitive, and we offer: - Free estimates on new system installations - Seasonal discounts on tune-ups and maintenance - Financing options available for qualified customers - Upfront pricing so you know what to expect before we start the work Give us a call today for a custom quote based on your HVAC needs.
- What is your typical process for working with a new customer?
Our process is designed to be simple, hassle-free, and efficient: Initial Contact: We discuss your HVAC needs, concerns, and budget. Inspection & Diagnosis: We perform an on-site assessment to identify any issues. Detailed Quote: You’ll receive an upfront, transparent estimate with no hidden costs. Approval & Service: Once approved, we get to work with expert precision and care. Follow-Up: We ensure your system is running smoothly and answer any post-service questions. Your comfort is our priority. Call us today to get started.
- What education and/or training do you have that relates to your work?
Our team at Ray’s Heating & Air is highly trained and certified. We have: - Industry Certifications: EPA Certified, NATE-Certified Technicians - Ongoing Training: Regular updates on the latest HVAC technologies and energy-efficient solutions - Years of Hands-On Experience: We have been servicing residential and commercial HVAC systems for over 40 years We bring the highest level of expertise and professionalism to every job.