The Art of Libations
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Upon securing services, I was having a pretty good experience via email and thumbtack messaging with Ms. Montague. We discussed signature drinks. The cost of services was to include bar service and signature drink service. As time went on, I was told to but my own alcohol. Fine. I did so. Our contract was from 5pm to 8pm. I was asked if it was ok to show up early to prep. I told her she could come as early as she needs to. She showed up around 330, an hour and a half before the event. My guests overheard her saying she'd double booked and that she had to be in Jersey by 6:30. Again, my contract was from 5 to 8. I was asked if she could speak to me on the side, at which time she tells me her contract was for 2 hours. The bartender decided to leave my guests high and dry an hour before the contract was over. My guests were left sitting at a bar and what her excuse was after that was that she brought ice and two containers (small) of juice. I purchased all of the alcohol and paid her almost 200 dollars just for her to double book and TURN MY WEDDING DAY INTO A DISASTER! Contract was from 5pm to 8pm.Jul 20, 2020VerifiedThe Art of Libations's reply
Thank you for taking the time to give your feedback. Your situation is 1000% not common....I understand & send my deepest apologies regarding your experience. As documented via emails....in regards to the contracting.....we asked you 2 weeks prior to the event if we could start packing up at 6:30pm & you agreed. However, we stayed until 7:23pm. In regards to pricing, you paid $175 & I provided ICE, for 35 guests, napkins, straws, licensed bartender & I also provided alcohol (Campari, Blue Curaco, Peach Schnapps, Vodka, etc) & other bar essentials to service the event. The guest that we served LOVED the drinks & service. The kids loved the fruit punch. It was unfortunate that there was miscommunication regarding times. I will take this feedback with me going forward. - Best wishes to you & be safe Sade'
Event Help and Wait Staff
We hired Art of Libations for our outdoor wedding in August 2020. Their team of bartenders and servers did an excellent job taking care of about 150 guests. We were very happy with their work and would definitely use them again for future events. Thank you so much!Aug 11, 2020Verified
SADE IS MY BEST FRIEND!!! She did my 21st birthday party and was amazing!!!! I’m so grateful for this experience :))))Jul 26, 2020VerifiedThe Art of Libations's reply
Julia you are too sweet & so we’re your family & friends. 😊 Thank you so much for doing business with us & I am very happy you had a joyful, memorable experience. Best regards, Sade’ Owner of The Art of Libations
Although we did not get to have put event due to covid the customer service was professional. Great value for services she offered. Super attentive to what we were looking for for our day and giving us recommendations. Always quick to respond to any questions even before we decided to hire her. We are keeping her number for the future.Jul 18, 2020Verified
Are experience with this company was the worst PLEASE DO NOT USE THIS COMPANY. They show up over a hour late and does not call you If you use them you will be sorryJul 20, 2020VerifiedThe Art of Libations's reply
Thank you for your feedback. I sincerely apologize that your expectations were not met. Your experience was a unusual one. We're usually known for our exceptional, optimistic & professional customer service. For the record, we did communicate regarding our tardiness & was told everything was okay & to still provide service. You were refunded in full immediately & offered free services. - The team & I wishes you & your family the best.
- What education and/or training do you have that relates to your work?- RAMP Certified - Been in the bartending business since 2006
- How did you get started doing this type of work?Hi my name is Sade and I am the Owner of The Art Of Libations. What inspired me to start this business was my flare for customer service & my love for a good cocktail back in 2014. When you combine a charismatic personality with the love for making people happy with a touch of knowledge in the world of bartending, I feel as though you create a dynamic experience for the customer. I am ServSafe certified and have been bartending for years for private events & restaurants.
- What types of customers have you worked with?-Birthday Parties -Weddings -Holiday Events -Baby Showers