Fresh Steps

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About

Customers should feel positive about who is working with their fur babies and should be able to trust the caring hands provided to help them, I take the time to enjoy what I do of helping cats and dogs feel comfortable and confident about being groomed and I love being able to come to them so there’s no stress of being in crates or left in a strange environments. So if personal works for you, it will work for me too, I enjoy sending all fur babies home with wagging tails feeling younger than ever

Overview

Hired 19 times

Background checked

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash.

Services offered

Cat grooming type

Bath & brush only

Partial shave

Full shave / lion cut (for matted cats)

Special temperaments

Anxiety

Fatigue

Aggression

Other temperament

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

17 reviews

5

94%

4

6%

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Read reviews that mention:

Melissa w.

Apr 17, 2018

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Hired on Thumbtack

Details: Extra small (1 - 15 lbs) • Wavy or curly coat • 2 - 10 years old • Anxiety • 6 - 12 months ago • Dematting • Mobile grooming - in home • No additional dogs • Ready to hire the right groomer now • The dog groomer travels to me

Dog Grooming

Jennifer C.

Apr 12, 2018

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Hired on Thumbtack

Rachel has a great personality and we appreciated the care and attention she took with our older kitty. Rocket was extremely matted and not accustomed to being groomed. She clipped his nails, cleaned his ears, shaved his matts and cleaned his coat. He ended up licking her hand in gratitude.

Details: 10 or older • Never • Bath & haircut (for cats with matted hair) • Mobile grooming - in home • $25 - $50 • Yes, 1 additional cat • Ready to hire the right groomer now • The cat groomer travels to me

Cat Grooming

Wendi F.

Oct 12, 2019

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Hired on Thumbtack

Garfield (our cat) is very skittish with new people due to having had his house burn down and we rescued him. It was such a relief to see how comfortable Garfield was in getting his new look. they got the job done, were very knowledgeable, and traveled over an hour. Thanks so much!

Details: 1 - 3 years old • Anxiety • Never • Bath & haircut • Mobile grooming - in special van or trailer • No additional cats

Fresh Steps's reply

Thank you so much wendi Garfield is a very good boy!

Cat Grooming

Morgan H.

Mar 22, 2019

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Hired on Thumbtack

Rachel did a fantastic job on our rag doll – he hates cars and gets nervous around new people but was calm and collected during his grooming. She accommodated our schedule and was fast and efficient. We will use her in the future without a doubt!

Details: 3 - 10 years old • Anxiety • 6 - 12 months ago • Bath & haircut • No preference • No additional cats

Fresh Steps's reply

Thank you so much Morgan, are big boy is one for the looks I’m so happy to know he’ll never be scared again, see you soon :)

Cat Grooming

Linda S.

Mar 12, 2019

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Hired on Thumbtack

Details: 10 or older • Never • Bath & haircut (for cats with matted hair) • Mobile grooming - in home • No additional cats

Fresh Steps's reply

Cat Grooming

Credentials

Background Check

Rachel Concilio

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Base price is always first, only extra fees I charge are for bad matting and that can vary depending on conditions
What is your typical process for working with a new customer?
Having that personal animal loving connection and giving trust back
What education and/or training do you have that relates to your work?
I also work at a grooming shop in northeast Frankford Ave area called the groomin room

Fresh Steps

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