FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We often host sales during festive periods like Easter, Mother's Day, and Christmas, among others, and typically maintain competitive pricing.
- What is your typical process for working with a new customer?
We understand that each individual has unique needs and preferences, which is why we typically arrange an initial meeting either in person or online. During this meeting, we tailor our cleaning services to suit your specific requirements and provide you with a customized quote. We also discuss the frequency of cleaning, exploring whether a weekly, biweekly, or monthly schedule would best meet your needs. Moving forward, we will coordinate with you to select a date and time that aligns well with your schedule.
- How did you get started doing this type of work?
I'm Ana Belarmino, owner of Maid Aid Express, a cleaning company I started in 2008 after moving to the US. Inspired by my love for interior design and creating comfortable spaces, I formed a business not just to clean homes, but to create serene environments.