- What should the customer know about your pricing (e.g., discounts, fees)?
I like to offer a flat rate up front which is based off an assumption of the hours it will take to complete a project. This is an estimate I will detail for you to review and accept. If I personally work over those hours, then that is on me. I include a round of revisions in our original estimated flat rate. After the first round of revisions, then I will start charging hourly for the following rounds of revisions.
- What is your typical process for working with a new customer?
The goal of my process is to familiarize myself with your needs, what you're hoping to achieve from the design work, and most importantly the story of your business or project. I interview and question my client's to make sure we are on the same understanding, then I will complete a first round to present. From there we will discuss what is and is not working. We won't be finished until you're fully happy with the work!
- What education and/or training do you have that relates to your work?
Graduated from Full Sail University with a Bachelor's Degree in Digital Arts & Design (2014)