FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We confirm the price before work begins. The quote depends on your location, the service needed, and the vehicle or lock hardware. Call to discuss the job and confirm pricing.
- What is your typical process for working with a new customer?
Tell us your location and what happened. For a vehicle, include the year, make, and model; for a door, describe the lock and hardware. We confirm coverage, compatibility, pricing, and arrival timing, then come to you. Proof of ownership or authorization may be requested.
- What advice would you give a customer looking to hire a provider in your area of work?
Choose a locksmith who confirms the scope and price before work starts, checks compatibility, and asks about your authorization to access the property or vehicle. Confirm that your address is in the service area and ask about arrival timing.