FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Elite Website Solutions, we believe pricing should be clear, fair, and free of surprises. Our goal is to provide high-quality website solutions that fit your needs without hidden fees or unnecessary add-ons. What you can expect: • Transparent, upfront pricing before any work begins • No hidden fees or long-term contracts • One-time project pricing tailored to your goals • Custom quotes based on the scope and needs of your website We also offer bundled packages for common website improvements, which are designed to provide strong value while keeping the process simple and predictable. From time to time, we provide promotional pricing for new clients or bundled services. We’re always happy to discuss options and find an approach that works within your budget while still delivering meaningful results. Our priority is to make sure you know exactly what you’re paying for — and that you feel confident in the value you receive.
- What is your typical process for working with a new customer?
At Elite Website Solutions, we follow a simple and transparent process to ensure every project runs smoothly and delivers the results you expect. 1. Initial Consultation We start by learning about your business, goals, and any challenges you’re facing with your current website. This helps us understand what success looks like for you. 2. Site Review & Recommendations If you have an existing website, we review it and identify opportunities to improve usability, performance, and conversions. You’ll receive clear, practical recommendations — no technical jargon. 3. Proposal & Pricing Based on your needs, we provide a straightforward quote outlining the scope of work, timeline, and deliverables so you know exactly what to expect. 4. Design & Implementation Once approved, we begin making the agreed improvements or building your website. We focus on clean design, mobile performance, and a smooth user experience. 5. Review & Refinements You’ll have the opportunity to review the updates and request minor adjustments to ensure everything aligns with your vision. 6. Launch & Support After final approval, we finalize the updates and ensure your site is running smoothly. If you need future improvements, we’re available to help when you’re ready. Our process is built around clear communication, dependable timelines, and results that support your business growth.
- What education and/or training do you have that relates to your work?
Our expertise comes from a combination of formal training, continuous learning, and hands-on experience building and optimizing websites for businesses across a range of industries. Our background includes training in web design principles, user experience (UX), eCommerce best practices, and search engine optimization (SEO). We stay current with evolving technologies and platform updates — especially Shopify and modern website frameworks — to ensure the solutions we provide are effective, secure, and aligned with today’s standards. Beyond formal learning, the most valuable training comes from real-world projects. Working with business owners has given us deep insight into what actually drives results: clear messaging, intuitive navigation, mobile performance, and conversion-focused design. We are committed to ongoing education and regularly refine our skills to deliver websites that not only look professional but also support measurable business growth.