FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At GN Cleaning Service, we believe in offering transparent and competitive pricing with no hidden fees. Our rates depend on the size of the space, the type of cleaning service requested, and any special requirements you may have. We provide free estimates to ensure that you get the best value for the service you need. Additionally, we offer seasonal promotions and occasional discounts for regular customers to help you save on ongoing cleaning services.
- What is your typical process for working with a new customer?
When working with a new customer, we begin with an initial consultation to understand your specific cleaning needs and preferences. During this process, we discuss the type of cleaning required (e.g., regular cleaning, deep cleaning, move-in/move-out), the frequency of the service, and any areas that may need extra attention. After this, we provide a personalized quote and schedule the first cleaning appointment. Our professional team arrives on time, equipped with all necessary cleaning supplies, and works diligently to ensure your home or office is spotless. We always follow up after the service to confirm that you are completely satisfied.
- What education and/or training do you have that relates to your work?
Our team at GN Cleaning Service is highly trained in the latest professional cleaning techniques, safety protocols, and customer service. We regularly update our knowledge on industry best practices, as well as environmentally friendly and non-toxic cleaning methods. Our staff undergoes continuous training to maintain the highest standards of cleanliness and to provide the best possible service to our customers.