FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer three residential packages: Secure at $44.99/month Smart at $49.99/month Complete at $59.99/month All packages come with a 36-month monitoring agreement. Equipment and installation costs vary based on what your home needs, so reach out for a free quote.
- What is your typical process for working with a new customer?
First we get an idea of what you are looking to protect and what your daily routine looks like, so we can recommend the right setup. Then we run a quick credit check, which is required to finalize your quote and approve the service.
- What education and/or training do you have that relates to your work?
We are licensed and insured in Pennsylvania, and our team is trained by ADT on the products and the full setup process.