Onyx Management Group

Southampton, PA

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About this pro

How does your service stand out?

90 days risk free, 100% Satisfaction or money back guarantee. Zero management fee until rented. Lowest management fee. We manage every property with our client's goals in mind. No hidden fee and No termination fee. Customized services. No call goes unanswered policy. We only work with licensed contractors that insure their work, their prices are compatible.

What do you enjoy about the work you do?

One of the benefits of working with Onyx Management Group is our extensive rental property management software. We chose the industry’s best software provider so that we can offer you the most enhanced features available in the property management industry. This powerful platform combines the three essential elements of successful property management into one integrated solution. Beginning with a trusted accounting platform, and adding effective management/maintenance workflow and vacancy marketing features, our management software provides comprehensive solutions to any challenge. The benefits you’ll enjoy as a result of this type of technology include increased resident retention, quicker handling of maintenance issues, and improved communication with owners, tenants and vendors. All of this leads to a better performing property, and most importantly, more money from your rental. Our website is available 24 hours a day to Landlords and Tenants offering useful information, downloadable and printable forms, and a convenient and cost effective electronic communication systems like the "Request For Repair Form" to enable our clients to reach us anytime. No phone calls necessary and everything will be in writing. If a computer is nor available or in the event of an emergency, we have implemented a system in which maintenance calls can be received at any time. Applicants can also apply through the "Rental Application Form" from our website and pay for the application processing online with a secure connection. Landlords and Tenants will be able to share documents and photos as well as track status of repairs online
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Location

Southampton, PA 18966

Years in business

18

Number of employees

12

Times hired on Thumbtack

14

Reviews

15 Reviews
  • Jeffrey K. Nov 6, 2016
    Property Management
    Verified Review
    Waste of time!
    Unless your place is in perfect condition and commanding high rent they are not interested.
  • Curtis P. Jul 3, 2016
    Property Management
    Verified Review
  • Lori G. Feb 23, 2016
    Property Management
    Verified Review
    I am extremely impressed with how efficient and knowledgeable the Onyx Management Group is. They jumped right in and sent welcome packets to my tenants, and started addressing maintenance issues immediately after I agreed to hire them. Marina (my property manager) is a real go-getter, she identified problems that my previous management service had missed and then she promptly found solutions. Onyx is leaving other area management companies in the dust. So glad that I found them on thumbtack.
  • Mark S. Feb 21, 2015
    Property Management
    Verified Review
    Hello... I believe it’s necessary to have property managers that you can absolutely trust. Onyx Management has more than filled that role for me. As a first-time landlord I felt very tentative about renting my home. However, I found Marina to be professional, knowledgeable, trustworthy, easy to work with and always available and, so, making me feel much more confident at my new business endeavor. Marina has been very enthusiastic about my property resulting in a very short lead time the property was on the rental market. She has been very responsive to any requests for help or information. Our relationship has been a pleasant experience in every respect. I am very happy to give Onyx Management my highest recommendation. – Sincerely, Mark S. Landlord
  • Felix P. Jan 20, 2015
    I want to take this opportunity to put to rest any fears that you may have about renting your property. In this current real estate market, selling just was not an option for me and I decided to rent my house. I was nervous about this but the ease involved in the rental process through Onyx Management from start to finish has been amazing! They found the right tenant for my property and they monitor the condition of the property on a monthly basis as well. Additionally, my rent is ALWAYS on time.” – Danita M. Landlord
  • Lola M. Nov 21, 2014
    I had such a great experience with Onyx. Everyone is so professional and answered all of my questions. I would definitely work with them again.
  • Allan K. Nov 20, 2014
    I rented a townhouse from Onyx Management for over three years, Aug 20012 - Oct 2014. I have to say that it was a pleasure to rent from Marina and her team. Rarely have I dealt with a more professional team that are so good at what they do. Any issues me and my roommates had were dealt with promptly and beyond our expectations. I would highly recommend friends and family of mine if the chance became available to rent from Onyx Management and her team there. Please keep up the good work and best of luck in the future! Allan K. Former Tenant
  • Marisa B. Oct 29, 2014
    Property Management
    Verified Review
    Marina was somewhat pushy and did not get back to me as she said, to me this was unprofessional.
  • Darrin R. Aug 29, 2014
    I know so often people are quick to write a complaint when things don't go the way they think they should. And it's a shame that so often good customer service goes unrecognized. But I couldn't let that happen here today, because the customer service I received from one of your team members was excellent! I want to let you know what exceptional service Gizelle Minazova provided for me. Gizelle went above and beyond all of my expectations in helping me out when it was time to move out from the townhouse I rented though Onyx Management. I think Onyx Management Group is extremely fortunate to have such a delightful, conscientious, and dedicated employee. She is the epitome of great customer service. I suspect she is providing exceptional service all the time with many other clients. I just thought you should know what a great ambassador Gizelle is for your firm, always presenting herself in a positive and professional manner. Gizelle deserves special recognition. She is a true professional. Darrin R. Previous Tenant - August 28, 2014
  • Gail D. May 2, 2014
    I have been renting a property through Onyx Management Group for the past eighteen months and have found them to excellent in all aspects of my dealings with them. This is my first time to rent a property and the procedure was explained to me in complete detail. Since I moved into the properties, any maintenance issues have been dealt with in a very efficient manner. I would recommend Onyx Management Group to anyone searching for a property to rent Gail D.
  • Joseff S. Apr 30, 2014
    Property Management
    Verified Review
    So far, so good, but this is a new relationship. Ask me again ina year
  • Thomas D. Apr 25, 2014
    I just wanted to thank you for helping us move into the home that we felt was the one for us, by finding us a house in such a timely manner. We had tried another realty company, but did not receive the showings that we thought we would receive within an eight-month period. We knew it was just a matter of time after establishing a relationship with Onyx Management Group because we immediately started having showings (about 8 in a short period of time). It has been enjoyable working with you and your associates. You were very professional and personable. Thank you for making this transition seamless for me and my family. Tom D.
  • Christopher T. Apr 23, 2014
    Property Management
    Verified Review
  • Steven K. Apr 20, 2014
    My lease expired at the end of March and I have recently been looking at new places to rent. While researching rentals online, I came across Onyx Management's website. I went to see a few of the homes that were vacant and one of the property managers met me at a few of the other homes that were occupied. I thought that was really nice because they could have just told me to wait until it was vacant. But I ended up finding the perfect home for me and my family! I just wanted to say how nice this company is and I can't wait to pick up keys and move in!!
  • Brad B. Feb 7, 2014
    "My wife and I rented a home from Onyx Management Group in Northeast Philadelphia. PA. We lived there for about three years and while we were there we made it our home and they allowed us to do that. We never had to worry about them popping up all the time. The only time we seen them was if something needed fixed and if that happened they were on top of things. Our little girl is now almost four and that was the only home she knew. The neighborhood was a safe family friendly area to raise your family. I would definitely rent from them again if we ever came back to the area. If you get a chance and are looking for a place give them a chance?

Q&A

Do you have a standard pricing system for your service? If so, please share the details here.
Management fee depend on the property size/type and rent with a minimum of 5%-7% of the monthly rent. Leasing fee of one month rent No account establishment fee. No extra document fee No management fee until your property is rented.