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- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing system is extremely simple -- you pay for only what you want depending on your needs. The consultations are usually free.
- What is your typical process for working with a new customer?
Typically the process starts with you as the potential client explaining what you're looking for. We do suggest that you send links of other sites that you like as inspiration. We also discuss what type of keywords you want to rank for, the location of the business, and any special features you would like to have on the site like an online store or a live chat feature. Next, we discuss the budget and see if there is any interest moving forward. Once the decision is made to move forward, we ask for half of the payment and to send over all of the particulars for the project such as hosting and domain access, passwords to current site and/or social platforms, logos, pictures, images, and any content you have for the site (unless you want us to create the content from scratch). Next phase we get a mockup of your new website ready based on our conversations and your needs and send it over for your approval or tweaks. Once the mockup is approved, it then goes to the developer to start the building process. And within a short time - boom! You have a beautiful new website LIVE. The remainder of the payment is due upon completion.
- What education and/or training do you have that relates to your work?
Digital marketing is an ever changing world and we know it's easy to get left behind. Besides having degrees in communications, informational technology, business, and computer sciences, our combined team has more than 30 years of experience in the communications and business worlds. In addition, we are constantly staying informed in the latest trends. We also participate in webinars, attend conferences, take online courses, speak at conferences, collaborate with other companies and professionals and most importantly - we do it every single day hands-on. In addition, members of our staff have been certified by Google as AdWords and Analytics specialists and have received special training for search engine optimization. ENX2 is also a Google Partner.