FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At CFTH we value the importance of providing a face-to-face estimate to all of our clients. In fairness to both our clients & our company, we would rather spend the time getting acquainted with clients in order to understand your level of cleaning needs; and provide you with an honest & accurate cost. There are many variables when establishing a "true cost" for services. Some of those variables range according to the type of service request; your location of services; and the level of services required. Our general pricing fee schedule is as followed: Residential Cleaning pricing range: $30.00 - $35.00 / hourly. Commercial Cleaning prices range: $25.00 - $30.00 / hourly Carpet Cleaning price range: $ $.38 - $.45/ sq foot Carpet Steps: $5.00 / per step Floor & Tile Cleaning Services: $1.25/sq foot Upholstery Cleaning: per piece
- What is your typical process for working with a new customer?
Cleaning From The Heart loves to meet new clients! Whats worse than spending wasted time in your busy schedule. When requesting our services, we will schedule clients for an face-to-face estimate to ensure that we are providing you with an honest estimate. After meeting, we will then provide you with a formal estimate for your review & decision. Upon your decision; we typically can start your services within a (1-2) week timeline.
- What education and/or training do you have that relates to your work?
Fully Licensed Integrity: All staff are screened with criminal & child care clearances. Cleaning From The Heart Accreditation's: * ARCSI National Member * IRC Cleaning Institute Certification * Nat'l Pro-Cleaners Network * PA Cleaning Institute Certification * York County Economic Alliance Member * Community Partner Pay It Forward Recognition * Service Excellence Award: The Best Of York County Services * Cleaning For A Reason Partner (Services for Medical Clients)