FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices vary by trip details, distance, vehicle type, and timing.” “Quotes include the service itself; tolls, parking, and special requests may be extra.” “We provide a clear upfront quote before you book.”
- What is your typical process for working with a new customer?
First contact: We learn what they need, when they need it, and any special requests. Quote and options: We explain pricing clearly and tell them what is included. Booking: We confirm the date, pickup, drop-off, and contact details. Pre-service check: We verify the itinerary and any changes close to the service date. Day of service: We provide the ride or service as scheduled and stay responsive. After service: We follow up if needed and keep the door open for repeat business.
- What education and/or training do you have that relates to your work?
“We're a licensed, insured professional driver's with formal chauffeur training and ongoing safety and customer‑service education.” That covers the essentials without over‑explaining.