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MaidPro of Charleston

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About
At MaidPro, we understand that our customers are the reason we exist. That's why all of our team members follow a set of core beliefs that center around you, the customer. We think that listening to the wants and needs of our customers and delivering a personalized service makes for a more enjoyable experience for everyone. As a national franchise, we have technological and scale advantages over smaller independent firms. First, we have a national sales center to take your calls at night and on weekends. Secondly, we heavily document your customized clean in a computer system so that your wishes are documented on each work order that is issued to your cleaning professional. The tagline at MaidPro is "Because your standards are not standard". At MaidPro we understand and embrace the process of getting to know your specific needs and we document those to make sure that we get it right each and every time we come visit your home.
Overview

Hired 134 times

Background checked

38 employees

18 years in business

Business hours

SunClosedMon9:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2020

Services offered
Property type

Office

Retail

School or place of worship

Frequency of services

Multiple per week

Projects and media
Projects and media
Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Very good 4.5

64 reviews

5

69%

4

22%

3

3%

2

6%

1

0%

Read reviews that mention:


pro avatar
G. r.

Apr 2, 2016

Hired on Thumbtack

I was very pleased with the ladies from MaidPro. Beth and Kristen were on time and did a very thorough cleaning. We had them clean all blinds and windows. My son had cleaned a paint brush in one of our tubs that I thought would never come clean again and when Beth got through, it looked brand new. I would highly recommend this company. I will definitely use them again.
Deep or Spring Cleaning
pro avatar
Stephanie K.

Feb 21, 2018

Hired on Thumbtack

Very pleased with Jennifer's work. We hired Maidpro for a deep clean and it did take longer than originally quoted but she was very thorough and we are happy with the job done. We did not have to pay for the extra time it took to finish the job. Responsiveness was quick and professional and booking was a breeze. Great value. Will hire again.
House Cleaning
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Marguerite m.

Jun 15, 2016

Hired on Thumbtack

Holly and Lisa were pleasant and efficient!Great job but forgot to clean inside micro and freezer!I would recommend them again!
House Cleaning
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Sharon W.

Jun 15, 2016

Hired on Thumbtack

DeeDee and Shaunice arrived on time and completed the cleaning 100%. They were courteous and willing to do whatever was needed.
House Cleaning
pro avatar
Rob F.

May 2, 2016

Hired on Thumbtack

Scheduling, cleaning and service were fantastic! Couldn't beat the price, either! I would definitely use this company again.
Move-in or Move-out Cleaning
Credentials
Background Check

John Byrum

FAQs

  • What education and/or training do you have that relates to your work?

    Each of our cleaning professionals completes online training MaidPro University which is over 8 hours of online content including cleaning methodologies and safety. They graduate through a QC process and are QC'd on a regular basis.

  • What types of customers have you worked with?

    Large residents, small residents, apartments, commercial buildings, and vacation properties.

  • What questions should customers think through before talking to professionals about their project?

    Am I hiring someone that is bonded and insured? Whether it is a scratch on a wood floor or a broken lamp. Everyone makes mistakes. Make sure you are covered when mistakes happen.

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